At FAST HOME SUPPLY, we want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, our return policy makes it simple to return or exchange items.

1. Eligibility for Returns

• Items can be returned within [7–30 days] from the delivery date.

• To be eligible for a return, items must:

  • Be unused, unworn, and in the same condition that you received them.

  • Be in the original packaging with all tags, labels, and accessories included.

  • Have proof of purchase (order number, receipt, or confirmation email).

2. Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including but not limited to:

• Personal care items (cosmetics, skincare, fragrances, etc.)

• Undergarments, swimwear, and intimate apparel

• Customized, personalized, or made-to-order products

• Digital downloads, gift cards, or subscription services

• Clearance or “final sale” items

3. Damaged, Defective, or Incorrect Items

If you receive an item that is:

• Damaged in transit,

• Defective upon arrival, or

• Not the item you ordered,

please contact us within [48–72 hours] of delivery with photos of the product and packaging. We will arrange for a replacement, exchange, or full refund at no additional cost.

4. Return Process

1. Request a Return:
   Contact our support team at sales@fasthomesupply.com or via your account dashboard to request a return authorization.

2. Pack the Item:
   Securely package the item in its original box/packaging, including all accessories and documentation.

3. Ship the Item Back:

   • Use the provided return shipping label (if applicable), or ship to our return address.

   • Customers are responsible for return shipping costs unless the return is due to an error on our part.

4. Refund/Exchange:
   Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

   • Refunds: Processed back to the original payment method within [5–10 business days].

   • Exchanges: Replacement item will be shipped within [3–7 business days] after approval.

   • Store Credit: Available upon request for faster resolution.

5. Order Cancellations

• Orders can be canceled within [12–24 hours] of purchase before processing/shipping.

• Once shipped, cancellations cannot be made, and the standard return process applies.

6. International Returns (if applicable)

• Customers outside United state are responsible for all return shipping fees, customs duties, and import taxes.

• We recommend using a trackable shipping service to ensure your item reaches us.

7. Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact our customer support team:
📧 Email: sales@fasthomesupply.com
📞 whatsapp support: +18134676217
💬 Live Chat: Available on our website